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Salesforce Data Cloud is the next generation of CRM, designed to unify real-time data from multiple sources into a single, dynamic customer profile. By integrating with Salesforce’s Customer 360 and leveraging AI through Einstein, it enables businesses to deliver personalized experiences, automate workflows, and make smarter decisions across marketing, sales, service, and commerce. Built on Salesforce’s Hyperforce infrastructure, Data Cloud transforms the CRM from a static system of record into a real-time, intelligent system of engagement.